We want you to love your pieces. If something isn’t quite right, we offer free 21-day returns for customers in the U.S., Canada and Internationally.

Please note: original shipping fees are non-refundable.

If you are eligible for a refund, we kindly ask that you contact us via email to begin the return process. Please note that return shipping is the responsibility of the customer.

The 21-day return window begins on the day your order is delivered.​
 

Return Eligibility

To qualify for a return:

• Items must be unworn, in original condition, and free from damage or signs of wear

• All original packaging must be included (tags, box, pouch, etc.)

• Items sold as a set must be returned as a complete set — individual pieces from a set cannot be returned separately
   

Need Help?

If you have questions or need assistance, our customer care team is here for you.
Email us at helloarcandaura@gmail.com
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Thank you for choosing ARC & AURA— we truly appreciate your support.
 

With love,
The ARC & AURA Team