Thank you for choosing ARC & AURA. We’re dedicated to ensuring your order arrives smoothly and on time. Please review the details below before placing your order. By purchasing from us, you agree to the shipping terms outlined here.
 

Shipping Locations

We currently ship to Canada, United States and Internationally.

Orders are shipped via ChitChats, or UPS, depending on your location and selected delivery method.
 

Shipping Rates & Delivery Estimates
 

Canada

• Standard delivery: 4–8 business days

• Flat rate: $9.00 CAD

• Free shipping on orders over $75 CAD
   

United States

• Standard delivery: 5–10 business days

• Flat rate: $12.00 CAD

• Free shipping on orders over $100 CAD

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International 

• Standard delivery: 10-28 business days

• Flat rate: $15.00 CAD

• Free shipping on orders over $100 CAD
   

Delivery Timelines

• Delivery times are estimates and not guaranteed

• Delays may occur during peak seasons, sales events, customs checks, severe weather, or courier disruptions

• If you need your order urgently, we recommend selecting an upgraded shipping option at checkout
   

Address Accuracy

Please double-check your shipping details before completing your purchase.
Once a shipment has been processed, we cannot make address changes and are not responsible for orders delivered to incorrect addresses entered at checkout.
 

Lost, Stolen, or Undelivered Packages

All ARC & AURA orders ship with tracking.

ARC & AURA is not responsible for packages lost, stolen, or damaged in transit. Claims may need to be submitted directly with the carrier.

If you have any questions, we’re here to help.
Contact our support team at helloarcandaura@gmail.com
 

Thank you for shopping with ARC & AURA — we truly appreciate your trust and support.

With love,
ARC & AURA